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Install of XP Pro RAID 0 Failed BIOS Doesn't See Drives
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Location: Eatsound, WA. 98245
Registered: 09/10/05
Posts: 14
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I tried to install Windows XP pro on my machine, which was set up in a RAID 0 configuration. For some reason, I had no luck ... got a blue screen and it said setupdd.sys Page_Fault_In_Nonpaged_Area. Technical Info: 0x00000050 (xE5133298,Oxoooooooo,OxF74139A8,0x000000002). I had a temp A drive to load drivers ... it would pick out the right via raid driver, offer to install it and then say it couldn't find it. I had run a chkdsk and it had completed before I attempted this, so I don't think we're talking simultaneous failure of hard drives.

I went into the BIOS and found out the hard drives were not recognized, neither automatically or manually. I went into TAB where I could use the raid utility. It correctly showed I had two 250 GB drives and gave me their serial numbers ... so I know at some level they're recognized.

After numerous unsuccessful attempts to install XP Pro, I got desperate and deleted the array. I was attempting to reset the drive info and start fresh. Still the same blue screen, same error messages and same inability to read loaded drivers even though it said I succeeded at setting up new 0 raid array, then a "1" raid array and finally no raid array.

No matter what successful raid config (or nonconfig) was established- my BIOS still could not see the drives. I tried either drive alone. Still the same problem. No recognition of drives in ABIT AX8 BIOS. So ... I'm thinking it's a BIOS or motherboard issue ... and this is where I'm stuck. At this point, I don't want RAID-all my info is backed up ... it's just twice as many drives to worry about if I data stripe. Given that no matter what the RAID utility does- (0,1 or none), how do I get the motherboard or the BIOS to recognize these drives? I just want to get this computer running again.

This is my system info:
AMD Athlong 64 3700+ Socket 939 2.4GHz CPU, L2 1024K, San Diego Core Abit Socket 939 Motherboard AX8, VIA K8T890/VT8237 chipset, dual DDR400, PCI-E SATA RAID, 2 GB DDR400 PC3200, Toshiba CD-RW/DVD Combo, 16X DVD-ROM, 2 SATA,WD Caviar SE WD2500JD 250GB Hard Disk drives. Here's the RAID info I've collected: VIA RAID Config Utility 4.06 and VIA SmartX RAID controller 1.20 P1.

I thank anyone who might have the answer in advance.
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Location: Osage Beach, MO, USA
Registered: 09/19/01
Posts: 16344
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The stop error message you received can come from a large variety of causes, but the only reference to its happening in Windows Setup is because of faulty RAM. http://support.microsoft.com/kb/171003/en-us

You can download a free memory tester that runs from a boot floppy here: http://oca.microsoft.com/en/windiag.asp

As far as a RAID array, to set one up, you have to do a couple of things. Realize that you are dealing with at least two BIOSes when setting up the RAID. The RAID chipset's BIOS is where you see the attached drives and create arrays. You'll note that the RAID BIOS loads after the system BIOS. That's why you never see the drives in a RAID array listed in the regular BIOS.

To use the drives as regular (non-RAID) drives, you have to change the setting in the system BIOS for the RAID chipset to operate as just hard drive ports.

If you have faulty system RAM, you can have everything set right in BIOS and the Windows setup will still fail because during Setup, everything, including the OS that is running the display and setup, is held in RAM, and every file that is copied has to be unpacked and transferred through RAM.

Finally, you do have to make sure that you have the correct drivers on your floppy diskette, and that you choose them correctly when the time comes during Setup. The interface for that is rather arcane and confusing.
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Location: Eatsound, WA. 98245
Registered: 09/10/05
Posts: 14
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I appreciate your prompt reply, but it doesn't solve my dilemma. I have progressed a little further and here's some more info. At this point, I have no error messages. My memory is fine (thanks for the test file). You wrote: "To use the drives as regular (non-RAID) drives, you have to change the setting in the system BIOS for the RAID chipset to operate as just hard drive ports." THERE IS NO SUCH SETTING in the Phoenix Award Workstation BIOS. The closest thing is under Integrated Peripherals, Onboard PCI Devices, Onboard RAID ROM:Enable/Disable. I've done both- it has no effect.

The BIOS continues not being able to recognize my hard drives although the VIA Tech RAID BIOS Utility allows me to set up and delete arrays. It can see the 2 drives. It also has an option F1, to view array/disk status- and even though it says an array has successfully been created on the main page, there's no array in existence when F1 is pressed.

Now, the general heading info for this utility states: "Create a RAID array with the hard disks attached to the VIA RAID controller.

So. I now officially hate RAID. Don't want it. What's this RAID controller? I'll be damned if I can find it in the ABIT AX8 manual. All I want to do is to be able to use the 2 SATA hard disks normally. Any help would be most appreciated.

This problem seems specific to the AX8 motherboard and the problem with RAID specific to the Phoenix Award Workstation BIOS. There has to be a way to run NON-RAID hard drives- some jumper, some connection ... it's not in the BIOS config utility, so there must be something on the MOBO ... I think.

Thanks for your energy and consideration!
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Location: Osage Beach, MO, USA
Registered: 09/19/01
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I downloaded and read the AX8 manual. The RAID controller on that motherboard is included in the VIA Southbridge chipset on the motherboard.

I would suggest trying to have only one SATA drive attached to the SATA1 port. Make sure that in the hard drive boot order the SATA drive is included in the boot list.

You are correct that they don't include in the regular BIOS a function to turn on or off RAID function. There is no jumper or physical switch for it. Therefore the only way to use the SATA disk as a regular disk is to remove all arrays and not set one up in the RAID BIOS.
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Location: Eatsound, WA. 98245
Registered: 09/10/05
Posts: 14
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First of all, Steve, I'd like to thank you for all your time and effort. It turned out to be something relatively simple- the disk I was given by Directron for installing the RAID drivers was dated, incorrect. It showed the "right named" files- they were just not the right version.

Abit helped out a little ... just by saying what we already knew ... the drivers needed to be loaded at F6 time. Since it came from the horse's mouth, so to speak, I found their latest drivers, downloaded them, ran setup and voila! Piece of cake. Cough.

So when all else fails, I'll learn to double my double-check and verify the latest driver versions.

But a belated (I had just received Abit's answer today) thanks- this forum board and in this case, you specifically, have helped me maintain my sanity ... what little I have.
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Location: Osage Beach, MO, USA
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Perhaps I didn't emphasize it enough...though I did tell you at the end of my first post that it was important to make sure you had the right drivers on the floppy.

If the drivers on the CD in the box are wrong, that would be Abit's fault....maybe that's why they knew to tell you to download different drivers.
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Location: Eatsound, WA. 98245
Registered: 09/10/05
Posts: 14
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You did tell me to verify the drivers and I think that's where I went wrong. I just made sure the individual file names were right ... not their versions.

This computer had been sent in to Directron for a fried MOBO, replaced with the same one so that I could (at that point in time) preserve my RAID array, and sent back to me, so I can't speak to who sent the dated disk.

I'm just glad that it turned out ok and I thank you for your assistance.
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Location: Osage Beach, MO, USA
Registered: 09/19/01
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Don't you hate when it turns out like that. I mean, you're relieved it's finally working, but chagrined that it was something so basic as that tripping you up.
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Location: Eatsound, WA. 98245
Registered: 09/10/05
Posts: 14
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Yeah, but I like the bottom line. And I can live with the moral. So ... thanks again and over and out ... for now.
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